Tzha (“we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Tzha mobile application and related services.
1. Information We Collect
We collect only the information necessary to provide our services securely and efficiently.
a. Information You Provide
- Mobile phone number
- Name or username (if applicable)
- Account credentials
- Verification codes (OTP – One-Time Password)
b. Automatically Collected Information
- Device type and operating system
- App usage logs (for security and performance)
- IP address (for fraud prevention)
2. How We Use Your Information
Your information is used strictly for the following purposes:
- User registration and account management
- Sending one-time verification codes (OTP) via WhatsApp or SMS
- Login authentication and security verification
- Preventing fraud and unauthorized access
- Improving app performance and reliability
- Legal and regulatory compliance
🚫 We do not use your data for advertising or marketing purposes.
3. WhatsApp Communication & OTP Messages
Tzha uses the WhatsApp Business Platform (Cloud API) to send one-time verification messages for account access and security purposes.
- OTP messages are transactional only
- No promotional or marketing messages are sent
- Messages are delivered only after user-initiated actions
Your phone number is used solely to complete the requested verification.
4. Data Sharing & Disclosure
We do not sell or rent your personal data.
Your data may be shared only with:
- Trusted service providers (e.g. Meta / WhatsApp) strictly to deliver verification messages
- Authorities if required by applicable law or legal process
All partners are required to maintain appropriate data protection standards.
5. Data Retention
- Verification data is stored only for as long as necessary
- OTP codes expire automatically and are not reused
- Account data is retained while your account is active or as required by law
6. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encrypted communication
- Access control and monitoring
- Secure storage environments
While no system is 100% secure, we continuously work to protect your information.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent where applicable
Requests can be made via the contact details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website.
9. Contact Us
If you have any questions about this Privacy Policy or data handling, contact us at:
📧 Email: support@tzha.app
🌐 Website: https://tzha.app